Terms of service

Welcome to Artisans’ Treasure!

By accessing or purchasing from our website (www.artisanstreasure.com), you agree to be bound by the following Terms of Service. Please read them carefully before using our site or placing an order. If you do not agree to these terms, you may not access or use our services.

1. Overview

This website is operated by Artisans’ Treasure. Throughout the site, the terms “we”, “us”, and “our” refer to Artisans’ Treasure. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Online Store Terms

By using this site, you represent that:

  • You are at least the age of majority in your state or province of residence, or you have given us consent to allow any minor dependents to use this site.

  • You will not use our products for any illegal or unauthorized purpose.

  • You will not transmit any worms, viruses, or destructive code through the site.

A breach or violation of any of these Terms may result in immediate termination of your access to our Services.

3. Products and Services

  • All products sold on Artisans’ Treasure are handmade or hand-finished, and therefore may have minor variations in color, texture, or design. These natural differences are not considered defects.

  • We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction, at our sole discretion.

  • All descriptions of products and pricing are subject to change without notice.

  • We reserve the right to discontinue any product at any time.

4. Pricing and Payments

  • All prices are listed in Indian Rupees (INR) unless stated otherwise.

  • Prices are subject to change without notice.

  • Payments must be made through the secure payment gateways integrated with our store.

  • We do not store or process full payment details. Transactions are handled by third-party payment processors (e.g., Shopify Payments, Razorpay, PayPal).

If your payment is declined or reversed, we reserve the right to cancel your order.

5. Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information for all orders made through our store. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device to prevent unauthorized access to your account.

We reserve the right to refuse or cancel any order if we suspect fraud, unauthorized transactions, or other violations of law or these Terms.

6. Shipping and Delivery

  • We ship across India (and internationally, where applicable) using trusted courier services.

  • Shipping times may vary depending on your location and the availability of products.

  • Once an item is shipped, Artisans’ Treasure is not responsible for delays caused by courier companies or customs processes.

  • Any import duties, customs fees, or taxes applicable in your region are your responsibility.

For detailed information, please refer to our [Shipping Policy] (if applicable).

7. Returns and Refunds

Please refer to our [Returns & Refund Policy] for detailed information on eligibility, process, and conditions.
Generally, we only accept returns for defective, damaged, or incorrect items.
Since all items are handmade, slight variations do not qualify as defects.

8. Intellectual Property

All content on this site, including text, images, graphics, logos, videos, and product descriptions, is the intellectual property of Artisans’ Treasure or our licensors and is protected by applicable copyright and trademark laws.

You may not reproduce, distribute, modify, or exploit any content from our website without express written permission from us.

9. Third-Party Services

Certain services available through our site may involve third-party providers (such as payment processors, analytics, or shipping partners).

We are not responsible for third-party content, actions, or policies. Please review their privacy and terms of service when using their services through our platform.

10. User Comments, Feedback, and Submissions

If you send us suggestions, reviews, or feedback (collectively “submissions”), you agree that:

  • We may use, reproduce, and publish them without restriction or compensation.

  • Your submissions do not violate any rights of third parties.

  • You are responsible for ensuring that your submissions are lawful, respectful, and non-defamatory.

We reserve the right to remove or edit any user-generated content that we find inappropriate or offensive.

11. Errors, Inaccuracies, and Omissions

Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, or availability.
We reserve the right to correct any such errors or cancel orders affected by such inaccuracies, without prior notice.

12. Prohibited Uses

You are prohibited from using the Site or its content:

  • For unlawful purposes

  • To solicit others to perform or participate in illegal acts

  • To violate international, federal, or local laws

  • To infringe upon intellectual property rights

  • To harass, abuse, defame, or discriminate

  • To upload malicious code or spam

  • To collect or track personal information without consent

  • To interfere with or circumvent the security features of the Site

Violation of these terms may result in immediate termination of access to our services.

13. Disclaimer of Warranties and Limitation of Liability

All products and services are provided “as is” and “as available” without any warranties, express or implied.
Artisans’ Treasure does not guarantee uninterrupted or error-free operation of the website.

To the fullest extent permitted by law, Artisans’ Treasure, its owners, employees, and affiliates shall not be liable for any damages (direct, indirect, incidental, or consequential) resulting from your use of our services or products.

14. Indemnification

You agree to indemnify, defend, and hold harmless Artisans’ Treasure and its affiliates, partners, employees, and suppliers from any claims or demands (including reasonable legal fees) arising out of your breach of these Terms or violation of any law or third-party rights.

15. Termination

We may suspend or terminate your access to the Site at any time for violations of these Terms or any illegal or fraudulent activity.
Obligations and liabilities incurred prior to termination shall survive termination of this agreement.

16. Governing Law

These Terms of Service and any disputes arising out of or relating to them shall be governed by and construed in accordance with the laws of India, with jurisdiction in the courts of Bengaluru, Karnataka.

17. Changes to Terms of Service

We reserve the right to update, modify, or replace any part of these Terms at our discretion. Updates will take effect immediately upon posting on this page.
It is your responsibility to review this page periodically for changes.

18. Contact Information

For questions about these Terms of Service, please contact us:

📩 Email          : neeraj@artisanstreasure.com
📞 Phone        : +91 720 400 6663
🌐 Website     : www.artisanstreasure.com